Portfolio
Discogs
The world's leading music discovery and record collecting platform empowered by a community of obsessed music fans.
What I Did
As Discogs was unrolling a brand new app update, I shared community sentiment and insights about how collectors were sharing the app on social with the product team.
Results
I helped the product team keep and improve app features, informed by the community.
Discogs
The world's leading music discovery and record collecting platform empowered by a community of obsessed music fans.
What I Did
I managed and engaged with a social community of over 1 million on a daily basis. When the new Discogs app was rolled out, I used Sprout Social to track community feedback about the app changes.
Result
Collectors were able to get quick responses about questions they had about the new app update. I was able to flag pain points quickly to the product team which helped them prioritize fixing those issues.
Discogs
The world's leading music discovery and record collecting platform empowered by a community of obsessed music fans.
What I Did
I commented as Discogs on a teaser post by Warp Records. The rumor/community hope was that they would be announcing a reissue of Drukqs the following day.
Results
The comment highlighted how many collectors have this record in their Wantlist on Discogs and it generated over 200+ likes and the community chimed in to validate the desire for a reissue.
National Psoriasis Foundation
A nonprofit driving efforts to cure psoriatic disease and improve the lives of those affected.
What I Did
Actively monitored and responded to comments daily across multiple social platforms from NPF's audience of over 150k.
Results
I helped connect people with free resources to assist people living with psoriasis disease.
Hi-Chew
A soft, double-layered chewy fruit candy made by the Japanese confectionary company Morinaga & Company.
What I Did
Actively monitored and responded to comments daily across multiple social platforms from Hi-Chews audience of over 300k.
Results
I helped connect Hi-Chew fans with the Store Locator tool so they could find their nearest store to purchase Hi-Chew.